Terms and Conditions

These terms and conditions (Website Terms) are between you and The Better Health Company (Australia) Pty Ltd (we, our or us) and govern your use of our website located at www.gohealthy.com.au (Website). By accessing and using this Website you agree to be bound by and abide by these Website Terms.

Information on this Website

All information set out on our Website (Information), including information relating to products, ingredients, medical and health conditions, treatments and third parties is provided for general information purposes only.

The Information is not medical advice, nor is it a substitute for medical advice, diagnosis or treatment. It should not be considered complete, nor should it be relied on to suggest a course of treatment for a particular individual. You must always seek advice from your doctor or an appropriately qualified health practitioner before starting any medical treatment, continuing with medical treatment or discontinuing medical treatment, and with any questions you may have regarding any medical condition.

You must never disregard medical advice, nor delay in seeking it, because of Information you have read on the site. It is always your responsibility to seek proper medical advice as to the suitability (or otherwise) of any product having regard to your individual circumstances.

We make no warranty about the accuracy, completeness, reliability or timeliness of the Information. You must not rely on the Information, including when deciding whether to seek treatment for an actual or perceived medical or health matter. You are solely responsible for the consequences of your use of any Information or product, including any decision to act or not act on the basis of the Information.

The Website may be accessed from outside Australia. We make no representation that the Information or Website complies with the laws (including intellectual property laws) of any country outside Australia. If you access the Website from outside Australia, you do so at your own risk and you are responsible for ensuring compliance with all laws in the place where you are located.

Ownership of Content

Copyright and all other intellectual property rights in material contained on the Website (including the text, graphics, videos, information, designs, data and other content) (Content) is owned by us or our licensors unless otherwise indicated.

While you may browse or print the Content for non-commercial, personal use, you must obtain our prior written permission if you would like to use, copy or reproduce any part of the Website for any other purpose.

All product and company names referred to in this Website are the property of their respective owners.

User Content

We don't claim ownership of any content you provide to us through or in connection with the Website (User Content). However, by providing User Content to us, you grant us a worldwide, irrevocable, perpetual, royalty-free, sub-licensable licence to use, reproduce, modify, communicate to the public and adapt that content, on this Website and through any other means.

Privacy Policy

Your use of this Website is governed by our Privacy Policy.


'Cookies' are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. This Website uses cookies for a number of purposes. For more information about how we use cookies, please see our Privacy Policy.

Most browsers allow you to turn off the cookie function. If you'd like to do this, please look at the help menu on your browser. However, you should be aware that turning off cookies may adversely affect the Website's functionality.

Third party sites (including sites of our stockists)

We may provide links to third party sites for your convenience (Links). We have no control over third party sites. These Website Terms do not apply to third party sites and you should review the terms and conditions of the applicable third party website before using that website.

Although we have used reasonable endeavours to review the Links, we make no representation or warranty as to, and we are not responsible for, the accuracy, legality, decency or any other aspect of any material located at the Links or the services provided by these third parties (including in relation to our products and services). The inclusion of a Link does not imply our endorsement, recommendation or support of the applicable website or any information, opinions, third party goods or third party services referred to on it. In particular, we do not guarantee that our products will be available at any stockist listed on our Website and you should make your own enquiries prior to traveling to their premises.

Non-excludable Obligations

To the extent that you acquire goods or services from us as a 'consumer' (as that term is defined in section 3 of the Competition and Consumer Act 2010 (Cth)), you may have certain rights and remedies (including, without limitation, consumer guarantee rights) that cannot be excluded, restricted or modified by agreement. Nothing in these Website Terms operates to exclude, restrict or modify the application of any implied condition or warranty, provision, the exercise of any right or remedy, or the imposition of any liability, implied or conferred the Australian Consumer Law (as set out in Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or any other statute where to do so would contravene that statute or cause any term of this agreement to be void (Non-excludable Obligations).


The Content on this Website is provided "as is". Except in relation to Non-excludable Obligations, we expressly exclude all conditions, warranties, rights, remedies, liabilities or other terms that may be implied or conferred by statute, custom or the general law that impose any liability or obligation on us.

Except in relation to Non-excludable Obligations, we have no liability whatsoever to you (including because of our negligence) for any type of direct or indirect loss or liability incurred by you or any other person under or in connection with your use of this Website (including any Content or in connection with any Link), however incurred, including (without limitation) any loss of profits, loss of revenue, loss of goodwill, loss of customers, loss of or damage to reputation, loss of capital, downtime costs, loss under or in relation to any other contract, loss of data, loss of use of data or any direct, indirect, economic, special or consequential loss, harm, damage, cost or expense (including legal fees).

The Information on this Website is provided on the basis that all persons accessing this Website undertake the responsibility for assessing the accuracy of its content and that they rely on that Information entirely at their own risk.

Our commitment to security

Although we will take reasonable steps to protect your security (including by encrypting your personal information using SSL technology so that it cannot be read as it travels across the Internet), no information sent over the Internet can be 100 percent secure, and we can never guarantee the security of any information you send to us or receive from us via the Internet.

Please be careful and responsible whenever you are using the Internet and the Website (including by installing appropriate anti-virus software on your own systems) and let us know about any security breach immediately.

Modifying the services

We may modify, suspend or discontinue the services available via the Website from time to time in our absolute discretion.

Changes to Website Terms

We may change these Website Terms at any time without notice to you. You agree to be bound by the changed terms if you use this Website after the terms have changed.

Applicable law

These Website Terms are to be construed in accordance with, and are governed by, the laws of Victoria, Australia. By using this website you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Victoria, Australia in relation to any dispute relating to the Website.


If you have any questions about these Website Terms (including your privacy rights), you can contact us at:

Customer Support - Go Healthy
PO Box 306, Mount Waverley, VIC 3149

Or by email to: info@gohealthy.com.au